Create an online community that suits your needs
Unlimited possibilities: From a comments section in your magazine to a fully-featured and customizable online community.
Support community
Customers help customers: let them share their expertise, scale up on learnings and answer each other's questions. Peer-to-peer support communities can reduce ticket queues from your support center and result in significant savings.
- Discussion forum
- Q&A
- Notifications
Customer community
Foster customer involvement and share ideas in your online community by allowing your customers to help themselves and each other. Connect with your customers and bring your customer loyalty to the next level.
- Product reviews
- Discussion forum
- Q&A
- Ideas
- User profile
- Notifications
Ideation platform
Give your customers a voice. Collect feedback, discover new ideas from customers who use your product or those you service the most. Prioritize and innovate based on the feedback you collect.
- Ideas
- Upvote
- Notifications
100% custom community
Build a fully customized community that is 100% tailored to your needs: you can even create your own types of reactions. You could even build the next Instagram, Reddit or Facebook.
- Your own reaction types
- Notifications
Employee community
Nurture employee collaboration and share ideas within an employee community.
- Discussion forums
- Upvote
- Notifications
Community growth at the biggest retailer in Switzerland
One community - 10 digital platforms
The Migros community is deeply integrated across 9 different websites and a mobile app.
55,000 users creating over 700,000 Reactions
Migros really cares about customer involvement: people appreciate that effort and reward it with loyalty.
Reactions changes the way you interact with user-generated content
For digital leaders
Grow customer relationships with a community that is deeply integrated across all your digital platforms.
For community managers
Connect with your customers to grow your community. Add new features as your community evolves.
For developers
Set up features in your community with the freedom to leverage your favorite framework. Accessible via the GraphQL API.